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Can I access a note or concern sent by a parent which has already been resolved?
Can I access a note or concern sent by a parent which has already been resolved?
Varun avatar
Written by Varun
Updated over a week ago

Yes. When you navigate to ‘Concerns’ or ‘Notes’ section under Parent Communication, you will see all the concerns/notes that are pending approval. Change the filter from pending to ‘this month’, ‘last month’, or ‘custom date’ to view concerns or notes with approved status.

To do this on the mobile app, navigate to Concerns or Parent Notes section under the ‘Connect’ menu. You will see the resolved concerns/notes in the ‘Completed’ tab.

Illumine teacher's app screenshot below -

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