Here’s your content converted into a clean, web-friendly FAQ format:
1. Can I mark attendance for multiple students together?
Yes! You can mark attendance for multiple students at once in Illumine.
Steps:
Go to Attendance & Leave > Student Attendance
Select multiple students or use the Select All checkbox.
Click on Check-in
(Optional) Customize:
Check-in time
Classroom
Notes or temperature
Notify parents or staff
Click Submit to save attendance.
✅ You can also mark bulk attendance on the Illumine Mobile App using the same steps.
2. Can I highlight late check-in for a student?
Yes, you can mark and highlight a student's late check-in.
Steps:
Go to Attendance & Leave > Student Attendance
Select the student
Click on Check-in and adjust the time
Enable “Mark as Late Check-in”
(Optional) Add a note or notify staff
Click Submit
3. Can I customize the information captured during check-in?
Absolutely! You can personalize check-in details using custom forms.
Steps:
Go to Settings > Attendance
Enable options like temperature, parent signatures, etc.
To add custom fields:
Go to Settings > Forms
Create a Check-in Form (e.g., "Had breakfast?", "Mood today?")
Save your settings
These fields will now appear during check-in via QR code or Kiosk.
4. Can I ask parents to mark attendance at drop-off?
Yes! Parents can check in their child using:
A. QR Code Scan
Generate QR from Attendance & Leave > Student Attendance > View QR Code
Place the printed QR at reception or classrooms
Parents scan it using the Illumine Parent App
Attendance is logged instantly (with optional fields like temperature or notes)
B. KIOSK Sign-In/Out
Enable Kiosk Mode on a school tablet (Staff App > More > Kiosk Sign-In/Out)
Parents enter the child’s Kiosk Code (found in Parent App)
Check-in screen appears > Tap Done to complete
5. How can I make attendance more reliable and secure?
To ensure 100% accuracy and prevent misuse:
Restrict Permissions
Go to Settings > Permissions
Remove “Record” and “Update Attendance” for staff/students
Use QR Code-Based Check-in
QR ensures only authorized devices log attendance
Enable Geo-Fencing
Go to Settings > Attendance > Location Threshold
Set a radius (e.g., 500m) so check-in only works within the school area
🔒 These settings apply to both students and staff.
6. Can I mark attendance when students move between rooms?
Yes! You can update attendance when students are moved to another room.
Steps:
Go to Attendance > Student Attendance
Turn off “Disable Room Change”
Save and mark attendance with the updated room
7. Does the system automatically mark absentees?
Yes. Illumine can auto-mark students and staff as absent if they don’t check in.
Steps:
Go to Settings > Attendance
Enable “Automatic update to absent” for those not checked in
Click Save
⏰ This ensures absentees are automatically updated by end of day.
8. Can I add a note while marking attendance?
Yes! Notes help provide context with attendance.
Steps:
Go to Attendance & Leave > Student Attendance
Select student(s) > Click Check-in
Enter your note (e.g., “Student appeared tired”)
Click Submit
Notes are saved with the attendance log.
9. Can I capture a child’s temperature during check-in?
Yes, temperature can be made a mandatory field.
Steps:
Go to Settings > Attendance
Enable:
“Make Student Check-in temperature mandatory”
“Make Student Check-out temperature mandatory”
Save
Now you’ll see a temperature field while marking attendance.
Here’s a refined and well-structured version of your content in FAQ format:
10. What is Student-Staff Ratio?
Student-Staff Ratio refers to the number of students assigned to each staff member (typically teachers or caregivers) in a school, daycare, or educational setting.
It’s usually expressed as a ratio — for example, 10:1 means 10 students for every 1 staff member.
11. Why is Student-Staff Ratio important?
A healthy student-staff ratio is crucial for the overall quality of education and care. Here’s why:
Quality of Attention and Care
A lower ratio allows staff to provide more individualized attention, enhancing learning, emotional support, and student engagement.Child Safety and Supervision
Especially in early education settings, a lower ratio ensures better supervision and faster responses to any student needs.Classroom Management
With fewer students per staff member, managing behavior, maintaining routines, and reducing disruptions becomes easier.Academic Performance
Studies show that students perform better academically when class sizes are smaller, particularly in early grades.Teacher Satisfaction and Retention
Manageable class sizes help reduce burnout and improve staff morale, leading to better retention.Regulatory Compliance
Many jurisdictions have set legal limits on student-staff ratios, especially in childcare and preschool settings, to ensure safety and quality.
12. What is a simplified Student-Staff Ratio?
Ratios are always rounded up to reflect the maximum number of students per staff member — helping maintain compliance with licensing rules.
For example, if the actual ratio is 1.5 students per staff, it’s rounded up to 1:2, meaning one staff member can supervise up to two students.
13. Is there a way to set up a target Student-Staff Ratio in the system?
No, currently there is no option to set a target ratio within the system.
14. How can I view the Student-Staff Ratio for each room?
You can navigate to:
Attendance & Leaves > Student-Staff Ratio
Here, you’ll see real-time data on how students and staff are distributed across rooms.
15. Can I exclude certain staff roles from the Student-Staff Ratio calculation?
Yes, you can choose which roles to include or exclude.
Go to:
Settings > Roles > Click on the 3 dots next to the role > Edit Role > Enable/Disable "Include in Staff Attendance" and "Include in Student/Staff Ratio"
16. Can we forecast the Student-Staff Ratio for rooms or programs?
Yes, forecasting is available at the program level. Based on student and staff assignments for each day of the program, you can view the projected ratios.
Navigate to:
Programs > Dashboard > Select the program and date
This allows you to anticipate and plan staffing needs accordingly.
