The whole family can now get their own illumine experience.
A studentās profile is no longer limited to just mom and dad. Schools can now add grandparents, relatives, nannies, guardians, authorized pickups, and other caregivers as family members, giving each person their own illumine login with the right level of access.
No more sharing parent accounts or asking someone to forward a photo, update, or attendance information.
Whatās New
š Individual Access for Family Members
Staff can add additional family members directly to a studentās profile from the illumine web app.
Each family member gets their own account, while parent accounts and access remain separate.
We have introduced a new section "Family Members" to manage contact and access information for individual members of the family ( shown below ).
āļø Choose What Each Family Member Can Access
Schools can selectively provide access based on what each family member needs:
Activity Feed ā View daily updates, photos, and activities
Student Profile ā Access student information
Attendance ā View attendance information
Calendar ā Keep up with events and schedules
Forms ā Access relevant forms
Bus Tracking ā Follow transportation updates
CCTV ā Access CCTV viewing where available
This means a grandparent can stay connected to daily activities, while a nanny or authorized pickup can be given the access they need for attendance and pickupāall without sharing a parentās login.
šµ Keep Grandparents & Family Connected
Give grandparents and other family members Activity Feed access so they can follow the childās day, see shared photos, and stay connected to important moments.
š± Easier Attendance for Caregivers & Authorized Pickups
Caregivers and authorized pickups can be given Attendance access, making drop-off and pickup easier using their own account.
How to Add a Family Member ā Web
Staff can set up family access directly from a studentās profile:
Open the Student Profile on the illumine web and nabvigate to Family Members section. Choose the option to Add Family Member and Enter the family memberās details and relationship to the child. You can simply select the features they should have access to.
Access can be tailored based on the family memberās role, helping schools maintain greater control over student information.
šØāš©āš§āš¦ Parents Can See the Childās Family Network
From the illumine Parent App, parents can view the parents and other family members associated with their child in one place.
Parents can find a new card Family within "More" tab on bottom navigation bar as shown below.
Once they click on Family, they will be able to view all family members details and find details on their app access as well.
This gives families better visibility into who is connected to the child, while each person continues to use their own individual account and assigned access.
Why This Matters
One child can have many important people in their lifeāand now illumine supports them too.
Schools get more control over who can access student information, while families and caregivers can stay connected without relying on shared parent credentials.
Family Access is now live across illumine. š



