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Terminology Updates | April 2026

Written by Varun
Updated today

We’ve updated key terminology across the platform for US customers to better align with commonly used language and improve clarity for staff and families.


What’s New

Updated Terminology Across Modules

To ensure a more intuitive and regionally aligned experience, the following terms have been updated:

Previous Term

Updated Term

Leave

Time Off

Concern

Feedback

Teacher

Staff

Lead

Inquiry

Branch

Center

Admission Process

Registration Process

Billing & Accounting

Tuition & Billing

Fee Plan

Tuition Plan

Movement Date

Transition Date

Opt Out

Remove

Classroom

Room

Application

Form

Break Hours

Gap Hours

Auto Charge

AutoPay


What this means

  • These changes are terminology-only updates—no impact to existing workflows or data

  • The updated terms will appear across web and mobile experiences

  • Designed specifically to match US childcare and billing language standards


Why this matters

  • Improves clarity for staff and parents

  • Aligns with industry-standard terminology in the US

  • Makes onboarding and communication easier

  • Reduces confusion across modules

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