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Billing Actions for Withdrawn Students & Forms Approvals on Mobile

Written by Varun

We've introduced new updates to make billing administration more flexible and improve form workflows across web and mobile.


Billing

Billing Actions for Withdrawn & Inactive Students

Schools can now continue managing outstanding financial records even after a student has been withdrawn or marked inactive.

The following actions are now supported:

  • Create Debit Notes

  • Create Credit Notes

  • Issue Refunds

  • Transfer Deposits to Credit Balance

  • Use Credit Balance to settle outstanding invoices

To prevent unnecessary communication, no email notifications are sent to parents when these billing actions are performed for withdrawn or inactive students.

This helps schools complete financial reconciliation without reactivating student records.


Forms

Approve Forms from the Mobile App

Staff can now approve, reject, or request changes for form submissions directly from the illumine mobile app.

This applies to forms submitted by:

  • Parents

  • Staff members

Giving administrators greater flexibility to review and process submissions while on the go.


Download Fillable PDF Submissions

Schools can now download completed fillable PDF submissions for enquiries created through enquiry forms.

This makes it easier to archive, share, or submit completed forms while preserving the original PDF format.


Redirect Parents After Form Submission

Enquiry Forms now support custom URL redirection after submission when Tour Management System (TMS) is configured.

Once parents complete a form, they can be automatically redirected to another webpage—such as:

  • Tour booking

  • Payment page

  • Thank-you page

  • School website

  • Registration instructions

This creates a smoother admissions journey and helps guide parents to the next step automatically.

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