We've introduced new updates to make billing administration more flexible and improve form workflows across web and mobile.
Billing
Billing Actions for Withdrawn & Inactive Students
Schools can now continue managing outstanding financial records even after a student has been withdrawn or marked inactive.
The following actions are now supported:
Create Debit Notes
Create Credit Notes
Issue Refunds
Transfer Deposits to Credit Balance
Use Credit Balance to settle outstanding invoices
To prevent unnecessary communication, no email notifications are sent to parents when these billing actions are performed for withdrawn or inactive students.
This helps schools complete financial reconciliation without reactivating student records.
Forms
Approve Forms from the Mobile App
Staff can now approve, reject, or request changes for form submissions directly from the illumine mobile app.
This applies to forms submitted by:
Parents
Staff members
Giving administrators greater flexibility to review and process submissions while on the go.
Download Fillable PDF Submissions
Schools can now download completed fillable PDF submissions for enquiries created through enquiry forms.
This makes it easier to archive, share, or submit completed forms while preserving the original PDF format.
Redirect Parents After Form Submission
Enquiry Forms now support custom URL redirection after submission when Tour Management System (TMS) is configured.
Once parents complete a form, they can be automatically redirected to another webpageāsuch as:
Tour booking
Payment page
Thank-you page
School website
Registration instructions
This creates a smoother admissions journey and helps guide parents to the next step automatically.