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What's new - Sept 2025

Varun avatar
Written by Varun
Updated this week

Family Billing (Automated Billing + Split Charges)

We’ve introduced Family Billing to support households where more than one parent contributes to fees, while keeping payment responsibility, privacy, and ledgers cleanly separated.


What’s New

Default Billing (Primary Payer)

  • A Primary Payer is set by default.

  • The Primary Payer is responsible for 100% of payments unless Family Billing is enabled.

Family Billing (Split Charges Between Parents)

  • Turn on Family Billing to split charges between two parents.

  • Configure a split ratio (e.g., 50/50, 60/40).

  • Invoices are split automatically as per the split ratio.

  • Debit notes are auto-split using the same split ratio.

  • Both parents are responsible for paying their own share.


Ledgers, Balances & Transfers

Clear, separate ledgers

  • Both parents get a clear ledger view for their own account.

  • We maintain separate Credit Balance and Deposit Balance for each parent.

Transfer charges between parents

  • Charges can be transferred between parents anytime, giving staff flexibility to handle real-world billing changes.

Invoice completion logic

  • An invoice is marked Paid only when both parents have paid their respective shares.


Privacy by Design

  • Each parent can only view their own share.

  • Parents cannot view the other parent’s:

    • payments

    • due amounts

    • ledger activity


Split Ratio Change Rules

  • If the split ratio is updated, it applies only to due or upcoming invoices.

  • Partially paid invoices are not changed (no retroactive recalculations on invoices already in progress).


Profile permissions (Family Billing)

  • In Family Billing, each parent can only update their own profile details.

  • Parents cannot edit the other parent’s profile information.


Why this matters

  • Supports real family payment dynamics: Not every household has a single payer. Split billing makes shared responsibility the default, without parents coordinating offline.

  • Clear accountability with a clean “Paid” signal: Invoices show as Paid only when both shares are settled, reducing confusion about whether fees are fully covered.

  • Privacy-first by design: Each parent sees only their own share, payments, and dues—helpful for separated households and situations where financial details shouldn’t be shared.

  • Accurate, separate balances: Maintaining separate credit and deposit balances per parent keeps accounting clean and prevents accidental cross-adjustments.

  • Operational flexibility for admins: The ability to transfer charges between parents anytime helps resolve changes quickly (custody changes, payer updates, corrections) without rebuilding invoices manually.

  • Stable rules when ratios change: Split ratio updates impact only due/upcoming invoices, while partially paid invoices remain untouched—avoiding retroactive recalculation headaches and parent disputes.

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