How to Add an Inquiry Manually

You can manually create a new inquiry or registration directly from the Inquiries module. This is useful when a parent calls, walks in, or shares details offline and you want to record them in the system.

Adding an Inquiry Manually

You can manually add an enquiry in Illumine by entering the required details through the Inquiries section.

📍 Where to Access

Go to: Inquiries Module → Inquiries → Add Inquiry

➕ Steps to Add an Inquiry

Click on + Add Inquiry
A form will open where you can enter the inquiry details

📝 Fill in Inquiry Details

You can enter the following information:

👶 Child Details

Child’s name and basic information

📌 Inquiry Details

Inquiry creation date
Assign enquiry to a staff member
Select source and sub-source
Expected start date
Add any notes

👨‍👩‍👧 Parent Details

Mother’s information
Father’s information

✅ Save the Inquiry

Once all details are filled:

Click on Save

Your inquiry will be successfully created.

👀 Viewing the Inquiry

After saving:

You can view all entered details
Click on the Profile to access the complete inquiry information

📌 Summary

Go to Inquiries → Add Inquiry
Fill in child, parent, and inquiry details
Assign staff and source
Click Save to create the enquiry
View details in the Profile section