How to Add an Enquiry/Inquiry Manually

You can manually create a new enquiry or registration directly from the Enquiries/Inquiries module . This is useful when a parent calls, walks in, or shares details offline and you want to record them in the system.

Adding an Enquiry/Inquiry Manually

You can manually add an enquiry in Illumine by entering the required details through the Enquiries/Inquiries section.

📍 Where to Access

Go to: Enquiries/Inquiries Module → Enquiries/Inquiries → Add Enquiry/Inquiry

➕ Steps to Add an Enquiry/Inquiry

Click on + Add Enquiry/Inquiry
A form will open where you can enter the enquiry/inquiry details

📝 Fill in Enquiry/Inquiry Details

You can enter the following information:

👶 Child Details

Child’s name and basic information

📌 Enquiry/Inquiry Details

Enquiry creation date
Assign enquiry to a staff member
Select source and sub-source
Expected start date
Add any notes

👨‍👩‍👧 Parent Details

Mother’s information
Father’s information

✅ Save the Enquiry/Inquiry

Once all details are filled:

Click on Save

Your enquiry/inquiry will be successfully created.

👀 Viewing the Enquiry/Inquiry

After saving:

You can view all entered details
Click on the Profile to access the complete enquiry/inquiry information

📌 Summary

Go to Enquiries/Inquiries → Add Enquiry/Inquiry
Fill in child, parent, and enquiry/inquiry details
Assign staff and source
Click Save to create the enquiry
View details in the Profile section